Leading a Mental Health Revolution in Hospitality with Entrepreneur & Dorset Mind Ambassador, Ty Temel #48

Success in hospitality is challenging enough; it takes a whole other type of leadership to revolutionise how the industry takes on mental health as a whole.

Ty Temel’s business journey arguably began with outselling the school tuck shop, and has culminated in hugely successful brands in fitness, the nightclub space, and music festivals.

In an episode brimming with honesty and deep lessons, we look at the catalyst for Ty to put mental wellbeing first, the challenges necessary to build mental strength, and how these qualities manifest in the pursuit of unmatched hospitality experiences.

CONTENT WARNING: This episode contains important, open discussions about mental health which briefly mention topics of suicide. If you or someone you know is in need of immediate support, Samaritans are available by phoning 116 123, or at their website https://www.samaritans.org/

Lee and Ty discuss:

  • Building mental resilience and fortitude through hardships

  • Social pressures that faced Ty throughout his school years

  • How experiences and memories remain at the heart of hospitality

  • The unmatched power of human stories

  • Naturally evolving from fitting in to standing out

  • The source of his entrepreneurial mindset

Links & references

Lee Cooper: https://www.linkedin.com/in/leecooperrecruiter/

Ty Temel: https://www.tytemel.com/

https://www.instagram.com/ty_temel

https://dorsetmind.uk/staff-member/ty-temel/

Get in touch: lee@extrology.com

Episode highlights:

“I only noticed the culture shock when I got to school and there weren't very many people that looked like me. That's probably when I thought ‘Okay, I'm somewhere different now’.” - 6:00 - Ty Temel

“I wanted to fit in because I wanted to be happy, right? But when I looked around me, all the kids that I felt were happy, their parents were wealthy, whether they're owning businesses or they're estate agents or something. So very, very early on - incorrectly - I linked financial success to happiness.” - 9:20 - Ty Temel

“They nearly expelled me for basically hustling. In front of the teacher my old man had a go at me in English. When we left, in the corridor he said to me in Turkish, ‘Son ignore everything I just said. Never change, ignore them. The system is designed for you not to think for yourself, you carry on doing what you're doing, you're on the right path’.” - 14:50 - Ty Temel

“I'm very, very good at bringing people together and getting them to trust me and open up and enjoy themselves. But if I was being really honest with myself, it probably was an element of wanting to be the kiddie about town. That's kind of how it started.” - 26:25 - Ty Temel

“If the vibe was amazing, perfect. Customers will come back. That's fine. We can build on that. If the vibe’s bad but the money's good, we’re f**ked because it's not gonna last. You're gonna have to keep finding new customers, which is hard. It’s easier to have people returning if you can get that.” - 34:20 - Ty Temel

“When you're laying on your deathbed, you're not gonna look at anything but the memories, or the people around you if you're lucky to have anyone around you. So if we're creating these experiences for people, why would we not want it to be the best experience for them?” - 42:05 - Ty Temel

“If all the way through school, you were top in everything and you've never had an obstacle to jump over, the first obstacle you come to, you crumble. You absolutely shatter into a million pieces. If you've grown up with challenges, you're so accustomed to that feeling that when that comes round again, it doesn't throw you off.” - 46:15 - Ty Temel

“I think one of our biggest goals and responsibilities as a parent is to identify the demons that were passed down to you, and not pass them down to your kids.” - 56:25 - Ty Temel

“How can we develop if we're not allowed to make mistakes, or try new things that don't go to plan? They're not mistakes.” - 1:03:40 - Ty Temel

“Every human has a different upbringing, every human has a different story, and human stories are the most powerful thing because they're lived. They're not fiction. They're real.” - 1:10:10 - Ty Temel

Extrology is sponsored by Progresso Talent Partners who for more than 25 years have successfully delivered interim and permanent leadership talent to transform businesses and to hire the talent you need to enable your business to thrive: https://www.progressotalent.com/

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The Art of Reinventing an Industry with Founder & CEO of SALESmanago, Greg Blazewicz #49

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Building a Brand with Passion & Purpose with Author & Entrepreneur, Simone Thomas #47